This End User License Agreement was last modified on February 14, 2026.
Please read this End User License Agreement ("Agreement", "EULA", "Terms") carefully before using the Flex Financial Reporting service ("Service") operated by Quick Win Development WA Pty Ltd (ACN 664 038 868, ABN 46 664 038 868) ("us", "we", "our", or "Company").
This Agreement sets forth the legally binding terms and conditions for your use of the Flex Financial Reporting Excel Add-in, Google Sheets Add-on, and the website www.flexfinancialreporting.com (collectively, the "Service").
By accessing, installing, or using the Service in any manner, you agree to be bound by this Agreement. If you do not agree to all the terms of this Agreement, you may not access or use the Service.
"Service" means the Flex Financial Reporting software, including the Excel Add-in, Google Sheets Add-on, website, and all related services provided by the Company.
"User" or "you" means the individual or entity using the Service.
"Subscription" means a paid plan that grants access to the Service.
"Xero" means Xero Limited and its accounting software platform.
"Content" means any data, information, or materials accessed through the Service.
"Account Owner" means the user who subscribes to a multi-user plan and invites team members.
"Team Member" means a user invited by an Account Owner to share a multi-user subscription.
Subject to your compliance with this Agreement and payment of applicable fees, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.
This is a Software-as-a-Service (SaaS) license. You do not receive any ownership rights in the Service. All rights not expressly granted to you are reserved by the Company.
The Service is licensed, not sold. This license does not permit you to:
The Service is offered through various subscription plans with different features and connection limits. Current plans and pricing are available at www.flexfinancialreporting.com. We reserve the right to modify subscription plans and pricing at any time.
All payments are processed exclusively through PayPal. By subscribing, you authorize PayPal to charge your selected payment method on a recurring basis according to your chosen billing cycle (monthly or annual).
PayPal supports both PayPal accounts and direct credit card payments. All billing is fully automated through PayPal. We do not store credit card information.
Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You are responsible for cancelling your subscription through PayPal or by contacting support@flexfinancialreporting.com.
Refunds are provided at our sole discretion on a case-by-case basis. We may provide refunds for genuine errors or exceptional circumstances, but we are under no obligation to do so. Refunds, if granted, are limited by PayPal's refund capabilities and timeframes.
To request a refund, contact support@flexfinancialreporting.com with details of your situation. All refund decisions are final.
If payment fails or your subscription is cancelled, your access to the Service will be suspended or terminated. We are not responsible for any data loss or business interruption resulting from non-payment.
Prices displayed in Australian Dollars (AUD) include GST where applicable. Prices in other currencies do not include local taxes, which are your responsibility.
To use the Service, you must create an account by providing accurate and complete information. You may create an account using your email address or through Xero Single Sign-On (SSO).
The Service requires a valid Xero account and authorization to access your Xero organization(s). You are responsible for maintaining your Xero account and ensuring you have proper authorization to connect it to the Service.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must:
You agree to provide accurate, current, and complete information and to update such information as necessary to maintain its accuracy.
You may not use the Service to:
Small Business and Enterprise subscription plans support multi-user access. Only the Account Owner needs a subscription. Team Members are invited to share the subscription at no additional cost.
The Account Owner:
Team Members:
All connections made by the Account Owner and all Team Members count against the subscription's total connection limit. For example, if three users each connect to three Xero organizations, this uses nine connections.
Accounts cannot be transferred between users. If account ownership needs to change (e.g., staff departure), the current owner must cancel their subscription and the new owner must create a new account and subscribe. We recommend using generic company email addresses (e.g., accounts@company.com) to avoid this issue.
Your use of the Service is also governed by our Privacy Policy, available at www.flexfinancialreporting.com/Home/Privacy. By using the Service, you consent to the practices described in the Privacy Policy.
The Service uses a secure proxy server to facilitate communication between your Excel application and the Xero API. Financial data flows directly from Xero through our proxy to your Excel application. We do not store or cache your financial data on our servers.
The Service uses OAuth 2.0 authentication protocol for secure access to Xero. Authentication tokens are encrypted and automatically refreshed every 30 minutes. All data transmission uses HTTPS encryption with TLS 1.2 or higher.
Flex Financial Reporting is a Xero Certified App Partner and complies with Xero's comprehensive security standards, which are based on the DSPANZ Security Standard for Add-on Marketplaces. We are regularly audited by Xero to maintain our certification status.
You retain all ownership rights to your data accessed through the Service. We claim no ownership or control over your financial data from Xero.
While we implement industry-standard security measures, you are responsible for:
The Service and its original content, features, functionality, source code, and design are owned by Quick Win Development WA Pty Ltd and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
"Flex Financial Reporting" and related logos are trademarks of Quick Win Development WA Pty Ltd. You may not use these trademarks without our prior written permission.
Xero and related trademarks are the property of Xero Limited. Microsoft, Excel, and related trademarks are the property of Microsoft Corporation. Google, Google Sheets, and related trademarks are the property of Google LLC. Use of these trademarks does not imply endorsement.
If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback into the Service without compensation or attribution.
We provide email-based technical support at support@flexfinancialreporting.com for:
Support does not include:
Comprehensive documentation is available at www.flexfinancialreporting.com/Documentation. Users are expected to consult documentation before requesting support.
For hands-on implementation assistance, custom reporting, or training, third-party consultancy services are available upon request. These services are separate from your subscription and may incur additional fees.
We strive to respond to support requests promptly, but we do not guarantee specific response times or resolution timeframes.
We do not guarantee that the Service will be available at all times or that it will be uninterrupted, timely, secure, or error-free. We do not provide any Service Level Agreement (SLA) or uptime commitments.
We may perform maintenance, updates, or modifications to the Service at any time, which may result in temporary unavailability or interruption of service. We will attempt to provide notice of planned maintenance when practical, but are not obligated to do so.
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of the Service.
The Service depends on third-party services, including Xero's API, Microsoft's Excel platform, Google's Sheets platform, and PayPal's payment processing. We are not responsible for interruptions or issues caused by these third-party services.
THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
We do not warrant that:
While the Service retrieves data directly from Xero's API, we do not guarantee the accuracy, completeness, or reliability of any data accessed through the Service. You are responsible for verifying the accuracy of all data and reports.
The Service is a software tool and does not provide accounting, financial, legal, or tax advice. You should consult with qualified professionals for such advice.
Nothing in this Agreement excludes, restricts, or modifies any consumer rights under the Australian Consumer Law or other applicable laws that cannot be excluded, restricted, or modified by agreement.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICE SHALL NOT EXCEED THE LESSER OF:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You acknowledge that the fees charged for the Service reflect the allocation of risk set forth in this Agreement and that we would not enter into this Agreement without these limitations on our liability.
Nothing in this section limits our liability for:
You agree to indemnify, defend, and hold harmless Quick Win Development WA Pty Ltd, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
You may terminate this Agreement at any time by:
Your access will continue until the end of your current billing period. No refunds will be provided for partial billing periods unless granted at our sole discretion.
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:
Upon termination:
You are responsible for exporting or saving any data from Excel workbooks before termination. We do not store your financial data and cannot retrieve it after termination.
The Service integrates with Xero's accounting platform. Your use of Xero is governed by Xero's terms of service and privacy policy. We are not responsible for Xero's services, policies, or any changes Xero makes to its API or platform.
The Service operates as an add-in for Microsoft Excel and Google Sheets. You are responsible for maintaining valid licenses for these platforms. We are not responsible for changes to Excel or Sheets that may affect the Service.
Payment processing is handled by PayPal. Your use of PayPal is governed by PayPal's terms of service and privacy policy. We are not responsible for PayPal's services or policies.
The Service may contain links to third-party websites or services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We reserve the right to modify this Agreement at any time at our sole discretion. We will notify you of material changes by:
Your continued use of the Service after any changes to this Agreement constitutes your acceptance of the new terms. If you do not agree to the modified terms, you must stop using the Service and cancel your subscription.
You are responsible for reviewing this Agreement periodically for changes. We recommend checking the "last modified" date at the top of this page.
This Agreement shall be governed by and construed in accordance with the laws of the State of Western Australia and the Commonwealth of Australia, without regard to conflict of law principles.
You agree to submit to the exclusive jurisdiction of the courts located in Western Australia for the resolution of any disputes arising out of or relating to this Agreement or the Service.
Before initiating any legal proceedings, you agree to first contact us at support@flexfinancialreporting.com to attempt to resolve the dispute informally.
This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and Quick Win Development WA Pty Ltd regarding the Service and supersedes all prior agreements and understandings.
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Our failure to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.
You may not assign or transfer this Agreement or your rights under it without our prior written consent. We may assign this Agreement without restriction. Any attempted assignment in violation of this section is void.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
The section headings in this Agreement are for convenience only and have no legal or contractual effect.
This Agreement is written in English. Any translations are provided for convenience only. In the event of any conflict between the English version and a translation, the English version shall prevail.
Quick Win Development WA Pty Ltd
ACN: 664 038 868
ABN: 46 664 038 868
Registered Office: Joondalup, WA 6027, Australia
Email: support@flexfinancialreporting.com
Website: www.flexfinancialreporting.com
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THIS AGREEMENT, YOU MUST NOT ACCESS OR USE THE SERVICE.
This End User License Agreement was prepared specifically for Flex Financial Reporting and Quick Win Development WA Pty Ltd.